Service Desk Ensures Company Business Continuity
One of the efforts to provide better service to customers is the availability of a Service Desk. Undeniably, customer service is the key to winning business competition. However, customer service alone is still lacking. For this reason, services must now be based on information technology. What is a Service Desk? Based on guidance from the […]
Basic Mistakes in the Distribution Process
The distribution process of a product is a whole series of complex tasks. Many stakeholders are involved, not only manufacturers or principals but also wholesalers, retailers and the systems involved. In its development, more and more companies realize that activities are not a simple process. The broader the scope of distribution, the more diverse the […]
Pronto Xi 770 Provides a more integrated and responsive ERP experience
Business decision-making using manual systems is ineffective and time-consuming. The solution to business challenges in the age of big data is to apply Enterprise resource planning (ERP) to corporate management such as Pronto Xi ERP and Analytics developed by Pronto Software. After adding some advantages to the previous series, such as product breadth, depth of […]
Service Desk Helps Companies Focus on Productivity
There are many reasons why more and more companies need trusted third-party service desk solutions. Distribution efficiency is a big challenge for companies that produce many products, especially in Fast Moving Consumer Goods (FMCG) companies like Unilever, Sentosa Karya Gemilang, Khong Guan, and others. However, with the current advances in information technology, distribution management has […]