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Aside from our core products, which are the main solutions, we also pride ourselves in our support and services team.

Pratesis’s Support and Services has been internationally recognized with a track record that has spanned decades.

Each one of our Support and Services member are well-equipped to handle common and specialized issues that comes with servicing all areas in Indonesia, including remote ones.

They not only assist our clients to better understand the problems and the solutions, but also help anticipate problems in the future.

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What really sets Pratesis’s Support and Services team apart is their profound understanding of the local context practices and condition in every area of Indonesia, and what to expect of it.

When it comes to retail, sales & distribution issues, nothing surprises us anymore.