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Service Desk


Vides provides the technical support for the implementation of all digital solutions.

Have a built-in technical team to help you transition to fully digital operation. Vides is our service desk arm designed to assist you in integrating our digital solutions into your operation. From installation, setting, configuration, to troubleshooting, our L1 team has the technical capabilities to provide you with the guidance you need. Our L1 team is spread across the country to provide national coverage combined with regional sensibility.


Our Headquarters

Jl. Bangka IX No. 40C, Pela Mampang, Mampang Prapatan, Jakarta Selatan, Jakarta 12720

+62 21 719 3251

Center of Excellence

Ruko Bidex H21 - H22 Bumi Serpong Damai, Jl. Pahlawan Seribu, Lengkong Gudang, Serpong, Tangerang Selatan, Banten 15321

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